Privacy Policy

Effective Date: December 2025
Business Name: Moxie Metabolic

Moxie Metabolic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Payment information

  • Health-related information (if submitted through intake forms)

Automatically Collected Information:

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Provide and manage healthcare services

  • Process payments

  • Communicate with you about your care

  • Improve our website and services

  • Comply with legal and regulatory requirements

3. Health Information (HIPAA Notice)

If you submit medical or health information, it may be protected under the Health Insurance Portability and Accountability Act (HIPAA).

We take reasonable steps to protect your health information, but:

  • Website forms may not be fully HIPAA-compliant unless explicitly stated

  • Do not submit sensitive medical information unless directed

4. Sharing Your Information

We may share your information with:

  • Licensed healthcare providers involved in your care

  • Pharmacies fulfilling prescriptions

  • Payment processors

  • Third-party service providers (e.g., EMR, scheduling platforms)

We do not sell your personal information.

5. Cookies and Tracking

We may use cookies and tracking technologies (such as Google Analytics or Meta Pixel) to:

  • Improve user experience

  • Track website performance

  • Deliver relevant advertising

You can disable cookies through your browser settings.

6. Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure.

7. Your Rights

You may:

  • Request access to your personal data

  • Request corrections

  • Request deletion (subject to legal obligations)

To make a request, contact us at: [Insert Email]

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

10. Contact Us

If you have questions, contact us at:
team@moxiemetabolic.com

Terms and Conditions

Effective Date: December 2025
Business Name: Moxie Metabolic

By accessing this website or using our services, you agree to the following Terms and Conditions.

1. No Medical Advice

Information provided on this website is for informational purposes only and does not constitute medical advice.

  • A provider-patient relationship is only established after a formal medical evaluation

  • Do not rely on website content as a substitute for professional medical advice

2. Telehealth Services

By using our services, you acknowledge:

  • Care may be provided via telemedicine

  • Not all conditions are appropriate for telehealth

  • You may be referred for in-person care when necessary

3. Eligibility

You must:

  • Be at least 18 years old

  • Provide accurate and complete information

  • Reside in a state where our providers are licensed

4. Prescription Policy

  • All prescriptions are issued at the discretion of a licensed provider

  • We do not guarantee that you will receive medication

  • Treatment decisions are based on medical necessity and safety

5. Compounded Medications Disclaimer

  • Compounded medications are not FDA-approved

  • They are prepared by licensed compounding pharmacies

  • These medications are used when appropriate under provider supervision

6. Payment Terms

  • All fees are due at the time of service unless otherwise stated

  • Subscription services may auto-renew unless canceled

  • Refund policies are outlined separately (if applicable)

7. Limitation of Liability

To the fullest extent permitted by law:

Moxie Metabolic is not liable for:

  • Indirect or incidental damages

  • Outcomes related to misuse of medications

  • Delays or interruptions in service

8. Website Use

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to gain unauthorized access

  • Interfere with website functionality

9. Intellectual Property

All website content is owned by Moxie Metabolic and may not be reproduced without permission.

10. Modifications

We reserve the right to update these Terms at any time.

11. Contact Information

team@moxiemetabolic.com